FAQs

What are connectors?

Connectors are simple yet powerful deployment components that will have you streamlining enterprise operations within minutes. These reusable connectors serve as further building blocks for your automation efforts.

 

What is the Connector Hub?

Creating connectors, workflows, and tasks has never been easier with Fortra's Connector Hub. An ever-expanding library with hundreds of connectors to help you with your goals.

 

Why should I use a connector?

A connector is just another brick in the foundation of process automation. You can use it as a stand-alone tool or as part of a broader workflow.

 

How do I import a connector?

Please follow our guides: 

 

How do I contribute or request a new connector?

Add your feedback by creating a new ticket using our Request a Connector form. Your idea will be evaluated and, if accepted, added to our product road map.

 

How to request additional help?

Fortra's connectors are the result of our experience training and implementing streamlined initiatives for our customer. All the configurations are maintained by Fortra's  Professional Services. If you need our help to configure a connector, please contact us. 

 

How to report a bug?

Before opening a support case, please search our existing support content in the Knowledge Base.

If you can't find the answers you're looking for in our Knowledge Base, submit an official case and our friendly support staff would be happy to assist you.

Support requests and emails are only monitored during business hours.  If you need immediate assistance, please give us a call at 1 800-328-1000.